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SYSTEM CERTIFICATION

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ISO/IEC 20000-1 Certification

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ISO/IEC 20000-1 is the international standard specifically for IT Service Management. It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.


The Benefits of ISO/IEC 20000-1 Certification:

1. Continual improvement of IT services - inspiring customer confidence.
2. Increased rate of change and staff productivity - leading to reduced long-term cost and risk of failure to meet business objectives.
3. An accurate assessment of your organization's internal process and activities with which to effectively implement improvements.
4. Access to key markets - in which it is mandatory to be ISO 20000 compliant.
1. Make contact

Get in touch and tell us what you need, so we can identify the best services for your organization. We'll then give you a proposal detailing the cost and time involved in a formal assessment.

2. Meet your assessment team

We'll assign you a dedicated Client Manager, who will be your main point of contact throughout the process and beyond. They’ll be familiar with your business area and will support you as you move forward to assessment and certification.

3. Pre-assessment(option)

We can do a pre-assessment of your existing management system against the requirements of the standard and identify any omissions or weaknesses that need resolving before formal assessment.

4. Formal assessment

A formal initial assessment will be carried out on site within an agreed timescale.

5. Certification and follow-up matters

Once the assessment has been successfully completed, we'll issue a certificate of registration, clearly outlining the scope of your certification. We will carry out re-certification based on your certification cycle and support your continual improvement activities.

Basic Requirements for the Application:

1. organizations those are independent legal persons or authorized by independent legal persons;
2. the Information Technology Service Management System of the organization shall be established according to the ISO/IEC20000-1:2018;
3. the Information Technology Service Management System of the organization shall be operated for at least three months and there shall be at least one management review and internal quality system audit conducted according to the relevant document before the audit conducted by BCC.

 

Please contact us for details. (Service Hotline: 400-016-9000)

Please contact us for details. (Service Hotline: 400-016-9000)

  Please contact us for details. (Service Hotline: 400-016-9000)

证书样本如下图所示,样式如果有所变化,我们会及时更新!

Please contact us for details. (Service Hotline: 400-016-9000)